You can contact Sportingbet by phone, live chat or email – Details can be found in the Contact Us section.
If you forget your password, please access the ‘Forgotten Your Password’ form.
Submit your username and registered email address into the pop up box.
A temporary password will be sent to your registered email address.
When you login to your Sportingbet account you can visit the Offers page , once logged in any and all promotions you can avail of will show up on this page along with the terms and conditions for each offer.
To find out if you have earned a free bet through any of our many promotions, please log in and access your account through the ‘My Account’ section. The ‘Free Bets’ drop down will display any free bets which you have qualified for and are available to use.
We may e-mail, post, phone or text you promotional offers, but if you have stipulated that we cannot contact you then you will not receive these. To check this, access the ‘My Account’ section and click on ‘Details and preferences’. Ensure that your address, e-mail and phone number details are up to date.
If you asked us not to contact you while registering, you can change this status by editing the necessary fields in the ‘Details and preferences’ in the ‘My Account’ section.
Sportingbet offers a range of promotions on site at any one time.
To find out how to receive your bonus, please access the promotion you would like to take part in and fulfil the qualifying conditions.
Your bonus will be credited to your account within the time frame specified on the terms and conditions of that particular promotion.
Withdrawals can take up to five working days to credit your account. If this timeframe has elapsed, send an email with your Sportingbet Username or User ID, the date of your withdrawal request, the withdrawal method and the amount of the withdrawal to our Customer Service team.
Sportingbet offers multiple deposit methods including:
We accept Visa and MasterCard credit cards. We also accept Visa debit card, Switch, Maestro and Laser.
There are no fees for making a deposit online using this method.
SID (Secure Instant Deposit)
SID (Secure Instant Deposit) is an INSTANT EFT (electronic funds transfer) which allows you to make an instant deposit into your Sportingbet account using your existing Internet banking facility. It’s completely SECURE! If you have never used SID before, you will be asked to run the application. You will then be directed to your chosen bank site where you can login to make payment.
Bank wire transfers
To avoid clearance delays, we have setup accounts with most local banks. Simply, select one of our accounts from the Drop Down list, preferably the same as your current banking institution. Take note of the Bank Account Details and the unique reference number and then add the details to your deposit slip or add us as a beneficiary on your internet banking website.
There are no fees for making a deposit online.
During registration you are required to give contact information (such as a name and an email address) and enter your date of birth to verify that you are of legal age to use the services of Sportingbet.
We use this information to contact you about services on our site which you may be interested in.
When you wish to deposit money into your account electronically, we need to know your credit card number and expiration date in order to process the transaction. If we have trouble processing a wager, the information stored in the ‘My Account’ section of the site is used to contact you.
Following the registration process, as a licensed organisation, we are required by the FIC laws to “know our customers” – this requires us to keep on record copies of a photo ID or Passport as well as proof of physical address.
Once you have completed the registration process you will be sent an email confirming your account has been successfully created.
Self-exclusion (banning yourself from gambling websites) can be very helpful in reducing your opportunities to gamble.
Should you need a break from gambling, we provide a self exclusion facility which can be set from within your account by clicking on ‘My Account’. In the ‘Responsible Gambling’ section you will see the option for Self Exclusion. Alternatively you can contact our Customer Service Team who will set yourself exclusion upon request. During yourself exclusion period your account will not be reactivated under any circumstances.
If you do feel that you do have a problem we would recommend that you consider blocking access to all gambling websites by installing blocking software such as GamBlock which blocks the gambling site and displays a warning message. You can find further information on their website, www.gamblock.com
The maximum amount that can be won by one customer in one day’s betting, regardless of stake, is R1,000,000 or its equivalent in an accepted currency.
Any bet involving a selection from the following Sports or Football Leagues will be subjected to a Maximum Payout Limit of 300,000 ZAR or currency equivalent.
Czech Extraliga Ice Hockey, Czech1 League Ice Hockey, Slovakian Extraliga Ice Hockey and Russian Extraliga Ice Hockey.
Any bet involving a selection from the following Sports or Football Leagues will be subjected to a Maximum Payout Limit of 750,000 ZAR or currency equivalent.
Australian Football, Croatian Football, Polish Football, Mexican Football, Chilean Football, Italian Cup, Japanese Football, Irish Football, Switzerland B Football, Denmark 2nd Football, Norwegian 2nd Football, Sweden 2nd Football, German Regional Football, Scottish Div2/Div3 Football and all Reserve, Youth, and Ladies Club football, Finland Metsis Ice Hockey League, Bandy, Cycling.
Any bet involving a selection from the following Sports or Football Leagues will be subjected to a Maximum Payout Limit of R1,000,000 or currency equivalent.
Armenian Football, Azerbaijani Football, Belarusian Football, Bosnian Football, Brazilian C League and Lower Football, Chinese Football, Costa Rica League Football, Croatian Football, El Salvador League Football, English Conference North and South and Lower League Football, Estonian Football, Georgian Football, Greek 2nd Division Football, Guatemala League Football, Honduran League Football, Hong Kong League Football, Indonesian Football, Italian C1 League and Lower Football, Kazakhstan League Football, Latvian Football, Lithuanian Football, FYR Macedonia League Football, Malaysian Football, Maltese Football, Montenegro League Football, Norwegian 2nd Division and Lower Football, Romanian 2nd Division and Lower Football, Russian 2nd Division and Lower Football, Serbian Football, Slovakian 2nd Division and Lower Football, Swedish 2nd Division and Lower Football, Swiss Challenge League and Lower Football, Turkish 2. Lig and Lower Football, Uzbekistan League Football, Ukrainian 1st Division and Lower Football, All Non top division South American League Football
All bets on Cup Competitions will be will be subjected to a Maximum Payout Limit of the equivalent Domestic League competition.
All Racing that does not take part in The United Kingdom is subject to a maximum win of R1,000,000 (or equivalent) per Client per day.
Virtual Racing is subject to a maximum win of R500,000 (or equivalent) per Client per day.
It’s simple really. Make sure you’re logged onto Sportingbet and then take a look through all our possible bets (the sports menu on the top of the home page should point you in the right direction).
Once you’ve found your bet, click on it and it will be added to your betting slip on the top right hand side of the page.
Then simply select how much money you’d like to place on the bet and select Place Bet. Best of luck!